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Old 09-03-2011, 10:52 AM   #61
Xaverri
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Originally Posted by Kirsberry View Post
Hey Xaverri! And others..
Have u thought that u can go to a travel agency, that arranges travels to St. Petersburg in your city/country and speaks russia and/or have staff in St. Petersburg, and ask their help??
Ask them to help u and say that u ´ll book your flights/travel from their agency for this trip, if they succeed to get your tickets! I did this and now my travel agency´s employee is picking my reserved tickets up with my puchase order id.. That employee will send my tickets to my travel agency and then I´ll pay them.. I hope!! Nothing is still sure for now, they promised to call, and I´m waiiitiiing..
WOW, that's a BRILLIANT idea!
I might do that if this doesn't work out. See my brother and I would rather arrange our own flights and hotel to keep it as cheap as possible, but if I still get no answer then that might be a very good option for us.

Ugh Maksa, no response still? And you're even Russian! :o I'm glad you got your Moscow tickets, did they deliver those or did you just go out and buy them? It's the same agency, isn't it? Just a different webshop?

x
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Old 09-03-2011, 11:27 AM   #62
MistyJuly
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I reserved 3 tickets for pick up. I have sent two emails but they haven't replied. I think I have to call them...

Last edited by MistyJuly; 09-03-2011 at 11:34 AM.
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Old 09-03-2011, 12:19 PM   #63
denise3112
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Smilie Hi Xaverri,

I have done exactly the same as you ! Also i have re-sent my e-mails and attached a Russian translation ( just an internet translation) Fingers crossed ........
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Old 09-03-2011, 12:29 PM   #64
Xaverri
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It's frankly quite ridiculous that they don't reply. I'll keep sending them an e-mail at least once a day but I'm afraid that they just don't care about foreigners since they seem to be doing fine on sales in St. Petersburg and the direct surroundings.

I wish we could get this across to Muse management to see if maybe they could make things a bit more clear for the foreign-fans, but I don't think they'll could change anything as well. It's all the organiser/agency that's making this so difficult.

I still have my tickets reserved, thankfully, so I hope that when I don't get a reply today, or tomorrow, that I can do it through a Russian-specialised travel agency like Kirsberry did.

Thanks for all the replies so far!
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Old 09-03-2011, 02:01 PM   #65
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Russia's been waiting for them for years and finally they've decided to come back)) But the prices...they really suck..
And it's a real madness around the tickets, cause there are too many people, who want to watch the concert from fan zone and there are no tickets left already. And when they appear again--then a battle begins XDD
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Old 09-03-2011, 02:21 PM   #66
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Russia's been waiting for them for years and finally they've decided to come back)) But the prices...they really suck..
And it's a real madness around the tickets, cause there are too many people, who want to watch the concert from fan zone and there are no tickets left already. And when they appear again--then a battle begins XDD
Yes, prises in Moscow are really very high. I was shocked, when I had seen them for the first time.

And I bought my ticket! An hour by the ticket window, and it was mine!

Xaverri, it's strange, that they don't answer your message...
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Old 09-03-2011, 02:27 PM   #67
Xaverri
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When I checked this morning there were no tickets left for fan-zone 1, now when I check the tickets are back up again..
Weird!

I mailed them again. I'm at work now so I can't call them but I really hope they mail me back as I'm scared of calling :S Afraid they don't understand me at all and just hang up...

Glad people got some tickets already! Hope to see you all there on the 20th
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Old 09-03-2011, 03:02 PM   #68
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Ok...so, I just called to the ticket agency. They said it's definitely not possible to get the tickets delivered and NOT possible to pay them via bank transfer and pick them up at the venue. She actually said that only way to get the tickets is to go to St Petersburg.

Idk, it was weird, I'm not sure if she really understood what I was trying to ask . She just kept saying 'maybe you should buy the tickets later', as if it would help somehow .
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Old 09-03-2011, 03:20 PM   #69
Xaverri
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Ok...so, I just called to the ticket agency. They said it's definitely not possible to get the tickets delivered and NOT possible to pay them via bank transfer and pick them up at the venue. She actually said that only way to get the tickets is to go to St Petersburg.

Idk, it was weird, I'm not sure if she really understood what I was trying to ask . She just kept saying 'maybe you should buy the tickets later', as if it would help somehow .
Ridiculous!!!
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Old 09-03-2011, 03:33 PM   #70
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Ok...so, I just called to the ticket agency. They said it's definitely not possible to get the tickets delivered and NOT possible to pay them via bank transfer and pick them up at the venue. She actually said that only way to get the tickets is to go to St Petersburg.

Idk, it was weird, I'm not sure if she really understood what I was trying to ask . She just kept saying 'maybe you should buy the tickets later', as if it would help somehow .
And what did you want to know? Is the delivery in other countries possible? Or how could you pay tickets via bank transfer?

I'm almost sure, they just didn't understand you...
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Old 09-03-2011, 04:06 PM   #71
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Looks clear to me what they said. They don't need foreign money to fill the venue so they're not going to bother with it.

I'm gonna give them one more day to reply to me, and else I'm gonna try the travel-agency option.

It's just plain bad business if you don't get back to potential clients, even if it is with a negative answer. At least just reply!

x
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Old 09-03-2011, 04:56 PM   #72
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And what did you want to know? Is the delivery in other countries possible? Or how could you pay tickets via bank transfer?

I'm almost sure, they just didn't understand you...
Both of those things. I don't know...she sounded like she understood, but she kept asking help from someone else, so maybe she didn't really know what she was talking about.

I would do what Kirsberry suggested, but I don't think I have money to book the whole trip from some travel agency, it's so much more expensive.
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Old 09-03-2011, 06:25 PM   #73
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Ugh Maksa, no response still? And you're even Russian! :o I'm glad you got your Moscow tickets, did they deliver those or did you just go out and buy them? It's the same agency, isn't it? Just a different webshop?
well, I called them again today and they checked that my e-mail address was spelled correctly in their system for already the 5th time and I still got no account details for prepayment to that unlucky address. then I wrote off that option and re-reserved through their website and at least this time I got the account details automatically to my e-mail, not like with this reservation-by-phone-6-days-attempt, which failed dramatically. and yes, for some moments there are no tickets available, but if you bother to press f5, they appear again after a short while. they just go in some quotas. so now I've done everything strictly according to their instructions. I paid not via internet banking system which would be easier, of course, but went to a bank office and paid and then scanned the receipt and converted it to a docx file and sent the file to the agency e-mail... now I hope that all those uneasy moves will work like some kind of magic, for which you need dragon heartstrings or what on earth.

and about Moscow, I don't know if it's the same business, but the website I used was different, it's parter.ru. I've used it for ages now and it's been always ok, as long as I can go to any of their outlets in the city, pay with cash and get my ticket. I don't know if it might be just as difficult with this website if I were not in Moscow, but I still hope it's only muzbilet.ru's problem with not bothering about their clients at all. then all of us still can have hope for March 20th, when this website won't be the only agent selling tickets anymore.

Last edited by Maksa_Planka; 09-03-2011 at 10:58 PM.
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Old 09-03-2011, 06:35 PM   #74
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I called them too. Delivery is possible only within Russia, and the only way for you is to order tickets and to pay them via bank and to sent them a copy of receipt (as Maksa_Planka has done). After that you'll be able to receive your ticket in Spb when you want.
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Old 09-03-2011, 06:52 PM   #75
Xaverri
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Okay... So no Muse for me... unless I take the chance on one of you fellow Musers to buy me tickets..? It's also a big risk for me, but I guess just as much as a risk as paying for tickets and picking them up at that agency...

Anyone who would like to help me out?
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