muse.mu help and support **PLEASE READ THE FIRST POST**

[Matthijs]

We don't have an @user function at the moment, so you'd need to keep up with the threads to follow who's quoted you.

Where did you want to make a thread that didn't work?

[KnightOfMacedonia]

Originally Posted by Matthijs

We don't have an @user function at the moment, so you'd need to keep up with the threads to follow who's quoted you.

Where did you want to make a thread that didn't work?

In International. It says "you do not have permission to access this page".

[Matthijs]

We don't allow new threads there to avoid duplicates; for what country would you like a thread?

[KnightOfMacedonia]

Originally Posted by Matthijs

We don't allow new threads there to avoid duplicates; for what country would you like a thread?

Macedonia

Honestly I don't think there are many Macedonians here, but it's worth a try. But whatever, it's not like I'm dying to open it.

[Matthijs]

I'll gladly make it for you, if you give me a title to use

[Selene Ayala]

I want to buy tickets for méxico november 20, in the presale for musers but the website of ticketmaster they tell me my code is incorrect.

[SerpentSatellite]

Don't know if it's too late, but they put a new code in the members section.

REALLY Muse (management)?!? Another code fuckup?

[drichy]

Keep trying both mine and my other half's pre-sale code from this site on Ticketmaster to buy presale tickets and all I get is the message that "The password you entered is not in our system. Please try again." Can't get in touch with Ticketmaster.....please help sort this!!!!

[darkplatane]

Hi,

I don't know if it's too late, but the link to the tickets for the gigs in Paris do not seem to work. Am i too late to get my pre-sale ?

[Gryphken]

I have issues with my old account. Suddenly I get the message that my account doesn't exist. While I subscribed somewhere in 2009 for The Resistance Tour.
I still got the confirmation e-mail that got send to me when I subscribed. All those years I kept receiving the Muse-newsletters and now when there are tickets available for the Drones Tour, the site doesn't recognize my account ??
I didn't know what to do, so I resubscribed with the same e-mail adres, cause I don't have any other. But then I got the message that I had to subscribe BEFORE 11 september 2015 to get access to the ticket pre-sale that started today.
I never unsubscribed, nor was I ever banned, or received an e-mail that said I had to resubscribe.

So basicly I'm screwed, cause I can't buy any tickets for the concert in Belgium right now and chances are high that there nearly won't be any tickets left for the regular sale next week. How can it be that I still receive the newsletter until this day, but I didn't receive a code for early acces, cause that site suddenly lost my account ??

I've contacted support a few days ago by mail, but still didn't receive an answer, which would be atleast a proper thing to do. Nor any compensation for the discomfort.

[jennamyers]

I've had a muse.mu account for a little over a year and when I tried to log in today (to find out my presale code) it turns out that my account no longer existed. I don't know when it was deleted but now I'm ineligible to get the presale code since I had to remake my account today Is there any reason why it deleted?

[SerpentSatellite]

I've never heard of them deleting an account. I'd make sure you're absolutely certain it's the right email account.

[panikstacey]

Uh, idk if this was ever asked but what's with the people who constantly spam the forum with live hockey/sport transmissions?

[Matthijs]

It is something we can't help, unfortunately. These are very likely to be human spammers, not spambots.
They are on different IP addresses, avoid the captcha and changing the security question did not help.
What you can do, however, is report them, although mostly we catch them quite fast if anybody on the mod team is awake.

[Jo(e)]

Hey there, tried to reset my password, but I can't log in because my username "contains an illegal character". My Username is like here, Jo(e) with the e in brackets. But how should I change my username, when they won't let me loh in?

But most important question: Do I need that old account for the pre-sale tickets or do I get the password for the tickets via mail and can use it in a new account which I would create to log in?

Quite nervous, want to get those tickets...