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#16 | |
He ate my Heart
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Does anyone know why they are charging me to deliver a download?
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#17 |
('''') paws up! ('''')
Join Date: 23 February 2010
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hey.
does anyone know if you can order things from the main shop if you're in the U.S.? Or can you only use the U.S. shop? |
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#18 |
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Worst Mod 2009 Worst Mod 2010 Even Worse Mod 2011 Join Date: 27 August 2006
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Yup you can buy stuff off the main official site, they will ship.
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#19 |
('''') paws up! ('''')
Join Date: 23 February 2010
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Sweet
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#20 |
♫ = ♥
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Has anyone tried e-mailing the store support about a problem and do you know how long it took for them to write back? It's been 3 days and I haven't heard anything. I'm debating whether I should give them more time or send a 2nd email.
(They charged me TWICE for my order (which was $80 ![]()
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Newark, NJ ~ 10/24/10 | Chicago, IL ~ 8/5/11
Boston, MA ~ 4/12/13 | Uncasville, CT ~ 4/13/13 | New York, NY ~ 4/15/13 New York, NY ~ 4/16/13 | London, UK ~ 5/25/13 | London, UK ~ 5/26/13 | Austin, TX ~ 10/11/13 New York, NY ~ 5/8/15 | New York, NY ~ 5/9/15 |
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#21 | |
Thanks Muse. Thuse.
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#22 |
Member
Join Date: 15 August 2010
Location: UK
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Hi,
I ordered two items from the Muse shop on Thursday 26th August, it's now 7th September and still no goods. I think the service from the shop's support email is very poor and I still haven't been told where my goods are and when I will receive them. Has anyone else had this problem? |
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#23 | |
Crashed to Earth in 1947
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Driver shouting at my boyfriend: "What are you? A man or a woman?"
My boyfriend: "Why don't you suck my dick and find out!" Yes, this actually happened. Gotta love London. |
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#24 | |
Member
Join Date: 15 August 2010
Location: UK
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#25 |
Killer Queen
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The new shop seems to be causing me problems. I tried placing an order earlier, then realised before confirming that I had mispelled my email address. So I emptied my basket in the hope of being able to start over.
Now I've tried to re-place my order, but every time I try to click on 'checkout', it tells me I have 'Nothing in basket'. What's going on? It's really annoying. It does it whether I'm logged in or out.. Help please? I'm off on holiday for a week tomorrow, and I was hoping to place my order before leaving.
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#26 |
is out there...
Join Date: 18 March 2003
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the uk shop needs a kick up the arse. seriously.
this should be making muse lots of lovely money. if people don't get the service they will stop the purchasing. i'm owed a refund and i will think very carefully before ordering anything else from there. the american shop is ace though. apart from the total rip off Post Office fees that accompany the tax charges but that's not their fault. |
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#27 |
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Worst Mod 2009 Worst Mod 2010 Even Worse Mod 2011 Join Date: 27 August 2006
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Unfortunately the previous service they used left the orders in somewhat of a confused manner leaving the new shop to try and sort it all out. This has meant there have been severe delays and errors with the orders. Apologies for the inconvenience however it should improve in due course once they are up and running properly.
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#28 | |
Member
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#29 | |
Crashed to Earth in 1947
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Driver shouting at my boyfriend: "What are you? A man or a woman?"
My boyfriend: "Why don't you suck my dick and find out!" Yes, this actually happened. Gotta love London. |
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#30 |
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Worst Mod 2009 Worst Mod 2010 Even Worse Mod 2011 Join Date: 27 August 2006
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Please email help@muse.mu with the details of when you ordered it and stuff and I can pass it on.
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Tags |
ass , no response , support |
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Thread | Thread Starter | Forum | Replies | Last Post |
Why is the shop support not answering some questions!? | MUSEfan81 | Muse.mu Support | 2 | 06-09-2009 06:10 PM |