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Old 14-06-2014, 04:03 PM   #1
KarismeBellz
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Join Date: 14 June 2014
Location: Mexico
Shop is having problems?

Hi I have been trying for 2 days to make a purchase on muse.mu Store and i cant, when I finished to fill all my credit card info and I hit proceed button the page tell me that my order failed

I'm from Mexico and I'm using a Mexican visa credit card and it has no credit limit and I had used it in all the world and to make purchases online, so my credit card hasn't any problem, so what's happening ?

Please help me cuz I really want to make the purchase

Thanks a lot
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Old 15-06-2014, 02:41 AM   #2
SerpentSatellite
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Join Date: 23 June 2012
I have one hell of a time getting my orders to process, and I get that error when - after entering my card info - it says it's connecting to "secure 3D" or something like that.

There's a whole thing it makes me sign up for to authorize my credit card, and 2 of my 3 computers will NOT load that window, so my orders "fail."

Try a different computer, if possible, would be my suggestion. I was never able to find what was blocking it on my other ones.
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Old 27-09-2014, 10:10 AM   #3
Niels09
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Join Date: 10 February 2012
Location: Belgium
Age: 23
I am having the same problems with my Visa card, every time i fill in everything and when i click proceed to make the payment sure, there comes an error.. It won't say why? Isn't there a solution for it already? And always after that error, my basket becomes empty, so i have to fill it always again but after a few times it says my product isn't available anymore because it is in so many active baskets.. Then i have to wait a day or so.. Very frustrating..
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Old 27-09-2014, 09:26 PM   #4
Matthijs
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Please try to contact help@muse.mu: they can probably help you better than we can here.
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Old 28-09-2014, 05:43 PM   #5
Niels09
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Okay, Thank you for the link. I'll contact it
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Old 29-10-2014, 05:27 AM   #6
Controllingmyfeelings21
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Hey I've been having the same problems and I live in the U.S. did you ever get a reply from them?
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