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Old 10-06-2012, 01:11 PM   #1
Kepalaudang
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Join Date: 30 September 2007
Exclamation Pre-sale tickets, money already withdrawn from my account???

I booked 4 tickets in the pre-sale on the 8th this friday, and the money was withdrawn from my account immediately!!!
(Malmö Arena, Sweden 7th of December 2012)
According to your policy it should be withdrawn on the 12th, if I'm the lucky "winner".
So does this mean I already "won" the tickets? I don't want to stand there on the 13th, paid for tickets I didn't "win" or pay double if I did"win".

Please I want immediate help in this question!!!

/Anders

Last edited by Kepalaudang; 10-06-2012 at 01:22 PM.
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Old 10-06-2012, 09:41 PM   #2
babygiraffe
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I, too, need to know the answer to this, as I've applied for presale and the money is apparently 'held' in my account...if I'm unsuccessful will the money be taken 'off hold' before the 14th? I won't have the money to buy general sale tickets otherwise! Muse.mu should have been more clear about this during the application process.
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Old 10-06-2012, 10:56 PM   #3
Olly.
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The money has not been taken out of your account, instead it has been put "on hold" by your bank. If you are selected the money will be taken out, if not then it will return to your account freely available.
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Old 11-06-2012, 05:38 PM   #4
mrskopite
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Quote:
Originally Posted by babygiraffe View Post
I, too, need to know the answer to this, as I've applied for presale and the money is apparently 'held' in my account...if I'm unsuccessful will the money be taken 'off hold' before the 14th? I won't have the money to buy general sale tickets otherwise! Muse.mu should have been more clear about this during the application process.
It's the bank who has 'taken' your money NOT Muse. I applied and my bank hasn't put it on hold but my Husband's bank has so it depends on who you bank with!!!
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Old 12-06-2012, 09:40 AM   #5
Kepalaudang
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Ok then, I will wait and see!
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Old 16-06-2012, 11:01 AM   #6
AnaCha
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SAME PROBLEM

It has past 3 days and I DO NOT have my money.
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Old 13-07-2012, 05:35 PM   #7
sapertao
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Join Date: 24 October 2008
Pre-Sales Tour ticket application

Hi, I'm Salvatore Perta (userid: sapertao) from Italy.

I bought with fans tickets pre-sale 4 tickets for Pesaro (IT) tour sate.

I applied for 4 tickets gave my credit card information, got a transaction ID, and a webpage telling me that I'd be notified on 13th June if my ticket application is successful or not.

I didn't get any emails. I obviously checked my spam box.

Now, it's on sale and I dunno what to do. Please tell me if it's unsuccessful
so I can buy the ticket normally.

Thanks, write me soon... sapertao@libero.it
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